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alm360 Operations for RISE

Your secure operation under RISE with SAP – structured, integrated, secure

RISE provides relief – but not in all areas. SAP takes over basic operations and the technical platform. However, the customer remains responsible for many operational tasks: governance, change management, test strategy, security handling and more.

This is exactly where our RISE add-on comes into play. As an extension to the Advanced Operations package, blue.works takes over the part that SAP leaves open – methodically, technically and field-tested.

alm360 Operations for Rise

Your secure operation under RISE with SAP – structured, integrated, secure

RISE provides relief – but not in all areas. SAP takes over basic operations and the technical platform. However, the customer remains responsible for many operational tasks: governance, change management, test strategy, security handling and more.

This is exactly where our RISE add-on comes into play. As an extension to the Advanced Operations package, blue.works takes over the part that SAP leaves open – methodically, technically and field-tested.

alm360 Operations for Rise

Your secure operation under RISE with SAP – structured, integrated, secure

RISE provides relief – but not in all areas. SAP takes over basic operations and the technical platform. However, the customer remains responsible for many operational tasks: governance, change management, test strategy, security handling and more.

This is exactly where our RISE add-on comes into play. As an extension to the Advanced Operations package, blue.works takes over the part that SAP leaves open – methodically, technically and field-tested.

Keep scrolling for more information

Who alm360 Operations for RISE is designed for.

This add-on is aimed at:

  • CIOs who want to strategically position their business
  • SAP CCC leads who need to ensure governance & quality
  • Project managers who orchestrate cloud & on-prem components
  • IT operations facing new challenges with RISE

What’s included in alm360 Operations for RISE.

The assessment is divided into three coordinated phases: Discover, Prepare, Explore (afterwards optional: Realize & Deploy – Introduction of SAP Cloud ALM in the project context)

Lifecyclemanagement & Clean Core

  • Clean core analysis: SAP does not monitor in-house developments or Z-code.→ We analyze your system landscape and identify areas for action and risks.
  • Upgrade planning & coordination: SAP performs technical upgrades, but no functional preparation.→ We take over the planning, testing and functional coordination with SAP & your teams.
  • Coaching on clean core governance: (optional) No support for the methodical embedding of clean core principles.→ We coach project and development teams in dealing with enhancements & custom code.

Test management & quality assurance

  • Test conception & test case definition: SAP does not test for the customer.→ We define test strategy, test types and processes – tailored to your specialist areas.
  • Continuous test automation: (optional) Repeatable tests are often missing or inefficient.→ We set up automated tests with Tricentis and SAP Cloud ALM and maintain them continuously.

BTP Strategie & Integration

  • BTP architecture: consulting SAP provides the platform, but no strategy.→ We help you to define and support a viable architecture and operating strategy.
  • Integration & API governance: (optional) SAP provides Integration Suite, but no best practices for CPI flows, event mesh, API usage.→ We take care of design, development and governance setups.
  • Side-by-side extensions (CAP, UI5): (optional) SAP provides the environment, but no developers.→ blue.works develops, documents and operates extensions on your behalf.

IAM & Security

  • IAS/IPS configuration & operation: SAP provides IAS, but no governance structure or filter logic.→ We set up and operate your authentication landscape.
  • SAP Security Notes & Vulnerability: Monitoring Security recommendations are often overlooked or prioritized incorrectly.→ We continuously analyze Notes, prioritize and implement – based on our Security Health Check.
  • Security configuration & coordination: SAP does not provide implementation for your specific security requirements.→ We make adjustments directly or coordinate them with SAP.

Transportmanagement & Deployment

  • Feature & transport control in SAP Cloud: ALM SAP provides the tool, but no implementation or instructions.→ We configure transport processes, automate workflows and monitor the lifecycle.

Monitoring & Alerts

  • Setup & Coaching SAP Cloud ALM: SAP provides the tool – but no methodical introduction.→ We take care of the setup, train your team and establish practical ALM processes.

ALM utilization & enablement

  • Setup & coaching SAP Cloud ALM: SAP provides the tool – but no methodical introduction. We take care of the setup, train your team and establish practical ALM processes.

Service- & Quality-Management

  • KPI-based reports & governance reviews: SAP does not offer customer-specific evaluations.→ We create monthly dashboards, reports & release calendars – individually tailored to your organization.
  • Coordination & escalation with SAP: SAP only responds to customer initiatives.→ blue.works takes care of ticket management, escalations and SLA monitoring for you.

What’s included in alm360 Operations for RISE.

The assessment is divided into three coordinated phases: Discover, Prepare, Explore (afterwards optional: Realize & Deploy – Introduction of SAP Cloud ALM in the project context)

Lifecyclemanagement & Clean Core

  • Clean core analysis: SAP does not monitor in-house developments or Z-code.→ We analyze your system landscape and identify areas for action and risks.
  • Upgrade planning & coordination: SAP performs technical upgrades, but no functional preparation.→ We take over the planning, testing and functional coordination with SAP & your teams.
  • Coaching on clean core governance: (optional) No support for the methodical embedding of clean core principles.→ We coach project and development teams in dealing with enhancements & custom code.

Test management & quality assurance

  • Test conception & test case definition: SAP does not test for the customer.→ We define test strategy, test types and processes – tailored to your specialist areas.
  • Continuous test automation: (optional) Repeatable tests are often missing or inefficient.→ We set up automated tests with Tricentis and SAP Cloud ALM and maintain them continuously.

BTP Strategie & Integration

  • BTP architecture: consulting SAP provides the platform, but no strategy.→ We help you to define and support a viable architecture and operating strategy.
  • Integration & API governance: (optional) SAP provides Integration Suite, but no best practices for CPI flows, event mesh, API usage.→ We take care of design, development and governance setups.
  • Side-by-side extensions (CAP, UI5): (optional) SAP provides the environment, but no developers.→ blue.works develops, documents and operates extensions on your behalf.

IAM & Security

  • IAS/IPS configuration & operation: SAP provides IAS, but no governance structure or filter logic.→ We set up and operate your authentication landscape.
  • SAP Security Notes & Vulnerability: Monitoring Security recommendations are often overlooked or prioritized incorrectly.→ We continuously analyze Notes, prioritize and implement – based on our Security Health Check.
  • Security configuration & coordination: SAP does not provide implementation for your specific security requirements.→ We make adjustments directly or coordinate them with SAP.

Transportmanagement & Deployment

  • Feature & transport control in SAP Cloud: ALM SAP provides the tool, but no implementation or instructions.→ We configure transport processes, automate workflows and monitor the lifecycle.

Monitoring & Alerts

  • Setup & Coaching SAP Cloud ALM: SAP provides the tool – but no methodical introduction.→ We take care of the setup, train your team and establish practical ALM processes.

ALM utilization & enablement

  • Setup & coaching SAP Cloud ALM: SAP provides the tool – but no methodical introduction. We take care of the setup, train your team and establish practical ALM processes.

Service- & Quality-Management

  • KPI-based reports & governance reviews: SAP does not offer customer-specific evaluations.→ We create monthly dashboards, reports & release calendars – individually tailored to your organization.
  • Coordination & escalation with SAP: SAP only responds to customer initiatives.→ blue.works takes care of ticket management, escalations and SLA monitoring for you.

What’s included in alm360 Operations for RISE.

The assessment is divided into three coordinated phases: Discover, Prepare, Explore (afterwards optional: Realize & Deploy – Introduction of SAP Cloud ALM in the project context)

Lifecyclemanagement & Clean Core

  • Clean core analysis: SAP does not monitor in-house developments or Z-code.→ We analyze your system landscape and identify areas for action and risks.
  • Upgrade planning & coordination: SAP performs technical upgrades, but no functional preparation.→ We take over the planning, testing and functional coordination with SAP & your teams.
  • Coaching on clean core governance: (optional) No support for the methodical embedding of clean core principles.→ We coach project and development teams in dealing with enhancements & custom code.

Test management & quality assurance

  • Test conception & test case definition: SAP does not test for the customer.→ We define test strategy, test types and processes – tailored to your specialist areas.
  • Continuous test automation: (optional) Repeatable tests are often missing or inefficient.→ We set up automated tests with Tricentis and SAP Cloud ALM and maintain them continuously.

BTP Strategie & Integration

  • BTP architecture: consulting SAP provides the platform, but no strategy.→ We help you to define and support a viable architecture and operating strategy.
  • Integration & API governance: (optional) SAP provides Integration Suite, but no best practices for CPI flows, event mesh, API usage.→ We take care of design, development and governance setups.
  • Side-by-side extensions (CAP, UI5): (optional) SAP provides the environment, but no developers.→ blue.works develops, documents and operates extensions on your behalf.

IAM & Security

  • IAS/IPS configuration & operation: SAP provides IAS, but no governance structure or filter logic.→ We set up and operate your authentication landscape.
  • SAP Security Notes & Vulnerability: Monitoring Security recommendations are often overlooked or prioritized incorrectly.→ We continuously analyze Notes, prioritize and implement – based on our Security Health Check.
  • Security configuration & coordination: SAP does not provide implementation for your specific security requirements.→ We make adjustments directly or coordinate them with SAP.

Transportmanagement & Deployment

  • Feature & transport control in SAP Cloud: ALM SAP provides the tool, but no implementation or instructions.→ We configure transport processes, automate workflows and monitor the lifecycle.

Monitoring & Alerts

  • Setup & Coaching SAP Cloud ALM: SAP provides the tool – but no methodical introduction.→ We take care of the setup, train your team and establish practical ALM processes.

ALM utilization & enablement

  • Setup & coaching SAP Cloud ALM: SAP provides the tool – but no methodical introduction. We take care of the setup, train your team and establish practical ALM processes.

Service- & Quality-Management

  • KPI-based reports & governance reviews: SAP does not offer customer-specific evaluations.→ We create monthly dashboards, reports & release calendars – individually tailored to your organization.
  • Coordination & escalation with SAP: SAP only responds to customer initiatives.→ blue.works takes care of ticket management, escalations and SLA monitoring for you.

Why blue.works.

RISE with SAP is not plug-and-play – it’s a partnership that comes with responsibility. And this is exactly where we come in.

ALM excellence from Switzerland

We are not a One hit wonder, we are specialists with substance. As the leading SAP Cloud ALM partner in Switzerland, we have been supporting transformation projects for complex customers for years – methodically, in an integrated manner and at eye level.

Operating models that work

Whether governance, clean core or monitoring – our concepts are not created on the whiteboard, But through experience with real SAP landscapes.

Expandable, pragmatic and transparent

Our add-on is not a BlackBox – you see what you get. Modular structure, comprehensibly documented and made for the real world.

Your added value with blue.works.

  • Clear governance – through coordinated roles, processes, and responsibilities
  • Stable operation – through structured processes, monitoring, and security
  • Reduced risks – through transparent communication and clear escalation channels
  • Direct connection – to SAP Cloud ALM and Advanced Operations

When structure makes the difference.

  • Companies that want to operate RISE productively and in a controlled manner
  • Organizations that want to manage operational responsibility in a targeted manner
  • IT leads who want to ensure governance and quality in operations
  • Teams seeking to establish stability and transparency in SAP operations

FAQ

What exactly is the RISE add-on “alm360 Operations”?

RISE with SAP offers infrastructure, platform & standard operation – but no support for your operating processes, tests or enhancements.

Our “alm360 Operations” add-on closes precisely these gaps:

We take methodical control, quality assurance and operational responsibility for your RISE setup – based on SAP Cloud ALM.

What services are included in the add-on?

The add-on covers central operating functions that SAP does not perform, including

  • Clean core analysis & upgrade planning
  • Test management & test automation
  • Transport control & deployment planning
  • Alerting (technical & functional)
  • ALM process coaching & governance
  • KPI reporting, SLA monitoring & coordination with SAP

Depending on the scope of the package (Advanced), these services can be supplemented individually.

Why do I need an add-on for RISE?

SAP is primarily responsible for the technical platform in RISE. However, central tasks such as:

  • Integration of in-house developments,
  • operationally relevant test processes or
  • the organizational control of the operating model

…remain with the customer.

This is exactly where blue.works comes in – with experienced ALM consultants, tool expertise and a clear methodology.

Who is the add-on suitable for?

For all RISE with SAP customers who:

  • (want to) use SAP Cloud ALM productively,
  • need clear operational responsibilities,
  • want to set up a professional clean core & change process,
  • want to ensure technical & functional quality in operations.
Is SAP Cloud ALM a prerequisite?

Yes – the add-on is based on SAP Cloud ALM. If no setup is available yet, we will take over in the first step:

  • the initial configuration,
  • the roles and rights concept,
  • and the training of your teams.

The SAP Cloud ALM operating model is therefore an integral part of the add-on.

How does this differ from “Operations Basic”?

The “alm360 Operations Add-on for RISE” builds on our Advanced Operations package – with a focus on RISE-specific requirements.

Operations Basic is ideal for smaller GROW customers or Cloud ALM starters.

Advanced + RISE Add-on is the ideal building block for scalable operations management in complex SAP system landscapes.

How quickly can you start?

Usually within 2-3 weeks – depending on the tenant deployment and your RISE roadmap. We recommend starting with a short health check or an ALM operating model workshop to clarify roles, responsibilities and tool usage.

How does the cooperation with SAP work?

blue.works takes over the technical and organizational coordination with SAP, e.g:

  • Creating and tracking service requests
  • Escalation management
  • SLA monitoring
  • Continuous improvement of platform quality
What concrete results can I expect?

With the add-on you get:

  • Measurable transparency about your operational quality (KPI reporting)
  • Clearly controlled ALM processes (e.g. change, test, deployment)
  • Stable operation despite high dynamics (e.g. due to SAP upgrades)
  • methodical relief for your IT – without loss of control