{"id":31470,"date":"2022-05-24T18:18:07","date_gmt":"2022-05-24T16:18:07","guid":{"rendered":"https:\/\/www.blue.works\/?p=31470"},"modified":"2026-02-17T13:49:59","modified_gmt":"2026-02-17T12:49:59","slug":"sap-cloud-alm-operations-overview","status":"publish","type":"post","link":"https:\/\/www.blue.works\/en\/sap-cloud-alm-operations-overview\/","title":{"rendered":"<a>SAP Cloud ALM Operations overview<\/a>"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">SAP Cloud ALM<\/h2>\n\n\n\n<p>SAP Cloud ALM is the new Application Lifecycle Management tool from <a href=\"https:\/\/www.sap.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">SAP<\/a>. More and more customer systems are moving to the cloud. So it only makes sense to offer also a ALM tool for cloud-centric customers. SAP Cloud ALM runs on SAP Business Technology Platform (BTP), every customer will have it\u2019s own instance. It\u2019s free for all customers who have a cloud service subscription.<\/p>\n\n\n\n<p>Being a cloud solution, it has very quick development cycle, SAP delivers new features and improvements regularly (weekly updates) and over the 2 years it has been available, it has come a long way. All these updates have shaped the tool, that once had a short feature list, to a effective tool, that everyone should look into and consider. And it\u2019s not only cloud solutions that are supported, but also hybrid landscapes and on-prem systems like S\/4HANA.<\/p>\n\n\n\n<p>SAP Cloud ALM consists of two parts, Implementations and Operations. Will focus on Operations here.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Operations<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Overall<\/h3>\n\n\n\n<p>SAP Cloud ALM for Operations is a monitoring tool with similar features as the big brother SAP Solution Manager. But it puts a heavy focus on the business viewpoint of our SAP systems. It covers monitoring of business processes, integrations, exceptions, applications and users, with alerting and notifications. All the monitoring applications share a common look-and-feel with embedded analytical views for easier user experience. Collected metrics can trigger alerts. Based on these alerts and events, automatic corrective actions can be triggered with SAP automation solutions. External APIs can also be consumed, for example ServiceNow integration for Incident Management. The embedded analytical tools ebable quick root cause analysis.<\/p>\n\n\n\n<p>Like mentioned, it has different monitoring applications, lets have a closer look.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Business Process Monitoring<\/h3>\n\n\n\n<p>Business Process Monitoring (BPMon) monitors the Business processes health and detects anomalies during process execution. Enables to directly identify process disruptions and react to them based on pre-defined key performance indicators (KPIs).&nbsp;<\/p>\n\n\n\n<p>KPIs for E2E processes are divided into 4 categories:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lead to Cash<\/li>\n\n\n\n<li>Source to Pay<\/li>\n\n\n\n<li>Design to Operate<\/li>\n\n\n\n<li>Recruit to Retire (for SuccessFactors)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"594\" height=\"358\" src=\"https:\/\/www.blue.works\/wp-content\/uploads\/2022\/05\/image.png\" alt=\"\" class=\"wp-image-31475\"\/><figcaption class=\"wp-element-caption\">KPIs are evaluated based on the selected timeframe and compared to the previous period. Collected data also has drill down capabilities into business documents and alerts can be created from them.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Integration and Exception Monitoring<\/h3>\n\n\n\n<p>Integration Monitoring collects detailed status overview info per business system on the incoming\/outgoing messages for different interfaces with drill down to identify problems, providing so E2E monitoring for message flows across cloud services and systems. Messages can also be tracked by different context attributes. This enables you to ensure reliable data exchange between different systems.<\/p>\n\n\n\n<p>Supported are for example AIF messages (SAP Application Interface Framework), iDocs, Web Service Messages, different Ariba Messages etc.<\/p>\n\n\n\n<p>Exception Monitoring collects system errors like ABAP Runtime errors and System Log errors. Giving a quick overview of the problems in the systems.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"704\" height=\"279\" src=\"https:\/\/www.blue.works\/wp-content\/uploads\/2022\/05\/image-1.png\" alt=\"\" class=\"wp-image-31478\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Job and Automation Monitoring<\/h3>\n\n\n\n<p>Job and Automation Monitoring collects individual job execution data and evaluates the executions against historical data with a rating. It Checks Execution status, application status, start delay and runtime, providing the current status of the jobs and enabling the root cause analysis to find problems and detect anomalies. Supported are Application Jobs, ABAP jobs, BW process Chains and SAP Intelligent Robotic Process automation jobs.<\/p>\n\n\n\n<p>It provides the possibility to drill down to every job execution instance with detailed step information and direct navigation to the executing service. Alerting can be configured for notifications for disruptions and exceptions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"675\" height=\"203\" src=\"https:\/\/www.blue.works\/wp-content\/uploads\/2022\/05\/image-2.png\" alt=\"\" class=\"wp-image-31481\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Real User Monitoring<\/h3>\n\n\n\n<p>Real User Monitoring collects user interactions (usage for thru executions, performance thru response time) and the relevant server requests. Request executions are rated based on historical values. It helped IT and Business to understand how often applications are executed and what is the response times for the end-users. For front-end SAPUI5\/Fiori, SAP Web Dynpro, SAPGUI for HTML (Web GUI) data is collected. For back-end HTTP(S), RFC(S), Dialog, Web Services.<\/p>\n\n\n\n<p>Collected data is represented in different visual views for analysis and request breakdown, enabling the root cause identification for performance problems.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"529\" height=\"228\" src=\"https:\/\/www.blue.works\/wp-content\/uploads\/2022\/05\/image-3.png\" alt=\"\" class=\"wp-image-31484\"\/><figcaption class=\"wp-element-caption\">This monitoring feature is not available in this form on SAP Solution Manager.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Health Monitoring<\/h3>\n\n\n\n<p>Health Monitoring provides technical metrics for cloud services and systems. Based on these collected data, a overall health of the monitored object is calculated. Different service types have different predefined metrics. It\u2019s a light-weights system monitoring tool for ABAP systems, covering the most important features like response time, dumps, memory, host data etc.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"528\" height=\"310\" src=\"https:\/\/www.blue.works\/wp-content\/uploads\/2022\/05\/image-4.png\" alt=\"\" class=\"wp-image-31487\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Supported Solutions<\/h3>\n\n\n\n<p>Every monitoring use case has its own supported solutions:<\/p>\n\n\n\n<p><strong><u>Business Process Monitoring<\/u><\/strong><\/p>\n\n\n\n<p>SAP S\/4HANA Public Cloud Edition<\/p>\n\n\n\n<p>SAP S\/4HANA Private Cloud Edition<\/p>\n\n\n\n<p>SAP S\/4HANA On-Premise Edition<\/p>\n\n\n\n<p>SAP Business Suite<\/p>\n\n\n\n<p>SAP SuccessFactors<\/p>\n\n\n\n<p><strong><u>Integration and Exception Monitoring<\/u><\/strong><\/p>\n\n\n\n<p>SAP S\/4HANA Cloud<\/p>\n\n\n\n<p>SAP S\/4HANA (on-prem &amp; private cloud)<\/p>\n\n\n\n<p>SAP Business Suite<\/p>\n\n\n\n<p>SAP NetWeaver Application Server for ABAP (higher than 7.40)<\/p>\n\n\n\n<p>SAP SuccessFactors &amp; SAP SuccessFactors Employee Central Payroll<\/p>\n\n\n\n<p>SAP Sales &amp; Service Cloud<\/p>\n\n\n\n<p>SAP Mobile Services<\/p>\n\n\n\n<p>SAP Master Data Integration<\/p>\n\n\n\n<p>SAP Marketing Cloud<\/p>\n\n\n\n<p>SAP Intelligent Asset Management<\/p>\n\n\n\n<p>SAP Integration Suite \u2013 Cloud Integration<\/p>\n\n\n\n<p>SAP Integrated Business Planning for Supply Chain<\/p>\n\n\n\n<p>SAP Fieldglass<\/p>\n\n\n\n<p>SAP Field Service Management<\/p>\n\n\n\n<p>SAP Event Mesh<\/p>\n\n\n\n<p>SAP Customer Order foundation<\/p>\n\n\n\n<p>SAP Concur<\/p>\n\n\n\n<p>SAP Business Technology Platform \u2013 Neo &amp; ABAP Environment<\/p>\n\n\n\n<p>SAP Ariba \u2013 Sourcing, Procurement, Network &amp; Cloud Integration Gateway<\/p>\n\n\n\n<p><strong><u>Job and Automation Monitoring<\/u><\/strong><\/p>\n\n\n\n<p>SAP S\/4HANA Cloud<\/p>\n\n\n\n<p>SAP S\/4HANA (on-prem &amp; private cloud)<\/p>\n\n\n\n<p>SAP Business Suite<\/p>\n\n\n\n<p>SAP SuccessFactors Employee Central Payroll<\/p>\n\n\n\n<p>SAP Marketing Cloud<\/p>\n\n\n\n<p>SAP Intelligent Robotic Process Automation<\/p>\n\n\n\n<p>SAP Integrated Business Planning for Supply Chain<\/p>\n\n\n\n<p>SAP Business Technology Platform ABAP Environment<\/p>\n\n\n\n<p><strong><u>Real User Monitoring<\/u><\/strong><\/p>\n\n\n\n<p>SAP S\/4HANA Cloud<\/p>\n\n\n\n<p>SAP S\/4HANA (on-prem &amp; private cloud)<\/p>\n\n\n\n<p>SAP Business Suite&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>SAP Business Technology Platform ABAP Environment<\/p>\n\n\n\n<p>SAP Integrated Business Planning for Supply Chain<\/p>\n\n\n\n<p>SAP Marketing Cloud<\/p>\n\n\n\n<p><strong><u>Health Monitoring<\/u><\/strong><\/p>\n\n\n\n<p>SAP S\/4HANA Cloud<\/p>\n\n\n\n<p>SAP S\/4HANA (on-prem &amp; private cloud)<\/p>\n\n\n\n<p>SAP Business Suite<\/p>\n\n\n\n<p>SAP Intelligent Robotic Process Automation<\/p>\n\n\n\n<p>SAP Integration Suite \u2013 Cloud Integration<\/p>\n\n\n\n<p>SAP Cloud ALM<\/p>\n\n\n\n<p>SAP Business Technology Platform \u2013 Neo &amp; ABAP Environment<\/p>\n\n\n\n<p>If you need any more information, a demo or help setting SAP Cloud ALM up, please contact us and we are happy to help you start your Cloud journey.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SAP Cloud ALM is the new Application Lifecycle Management tool from SAP. SAP Cloud ALM runs on SAP Business Technology Platform (BTP), every customer will have it\u2019s own instance.<\/p>\n","protected":false},"author":3,"featured_media":31490,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[206],"class_list":["post-31470","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sap-alm-insights","tag-sap-cloud-alm"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"SAP Cloud ALM is SAP&#039;s newest ALM tool suite: learn more about different scenarios such as Business Process Monitoring, and Integration and Exception Monitoring\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Juuljus J\u00f5gar\"\/>\n\t<meta name=\"google-site-verification\" 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