{"id":34407,"date":"2023-07-12T20:45:38","date_gmt":"2023-07-12T18:45:38","guid":{"rendered":"https:\/\/www.blue.works\/more-transparency-and-efficiency-at-the-city-administration-of-bern-with-sap-cloud-alm\/"},"modified":"2026-02-18T09:20:33","modified_gmt":"2026-02-18T08:20:33","slug":"more-transparency-and-efficiency-at-the-city-administration-of-bern-with-sap-cloud-alm","status":"publish","type":"post","link":"https:\/\/www.blue.works\/en\/more-transparency-and-efficiency-at-the-city-administration-of-bern-with-sap-cloud-alm\/","title":{"rendered":"More transparency and efficiency at the city administration of Bern with SAP Cloud ALM"},"content":{"rendered":"

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Success story<\/p>\n<\/h4>\n

Project, change and transport management: More transparency and efficiency at the city of Bern with SAP Cloud ALM<\/span><\/h4>\n
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Customer<\/p>\n

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Industry<\/td>\nPublic administration<\/td>\n<\/tr>\n
Location<\/td>\nSwitzerland<\/td>\n<\/tr>\n
Employees<\/td>\napprox. 3\u2019700<\/td>\n<\/tr>\n
Service<\/td>\nSAP Cloud ALM<\/td>\n<\/tr>\n
Customer since<\/td>\n2014<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/div>\n
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blue.works introduced SAP Cloud ALM to overcome various challenges. SAP Cloud ALM – affectionately known simply as \u201cALM\u201d atthe City of Bern – offers comprehensive transport management, task management, change and release management to remedy deficiencies identified in the IT special audit. This solution was chosen for its simplicity, traceability and\u00a0ability to fulfill all open points of the vulnerability analysis.\u00a0<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n

About the City of Bern IT Services<\/span><\/h3>\n
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IT services play a decisive role in the modern and efficient city administration of Berne. With around 80 employees in four divisions and numerous teams, they are the internal service provider for many of the administration\u2019s systems and applications. They look after approx. 3,700 active user accounts and approx. 2,400 workstations at almost 300 locations. They are also responsible for the administration and support of around 15,000 users and approx. 11,000 devices in the city\u2019s elementary school.<\/span><\/p>\n<\/div>\n

The Go2HANA and SAP Cloud ALM project<\/span><\/h3>\n
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IT services play a decisive role in the modern and efficient city administration of Berne. With around 80 employees in four divisions and numerous teams, they are the internal service provider for many of the administration\u2019s systems and applications. They look after approx. 3,700 active user accounts and approx. 2,400 workstations at almost 300 locations. They are also responsible for the administration and support of around 15,000 users and approx. 11,000 devices in the city\u2019s elementary school.<\/span><\/p>\n<\/div>\n

Challenges and solutions<\/span><\/h3>\n
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IT services play a decisive role in the modern and efficient city administration of Berne. With around 80 employees in four divisions and numerous teams, they are the internal service provider for many of the administration\u2019s systems and applications. They look after approx. 3,700 active user accounts and approx. 2,400 workstations at almost 300 locations. They are also responsible for the administration and support of around 15,000 users and approx. 11,000 devices in the city\u2019s elementary school.<\/span><\/p>\n<\/div>\n

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“We had a number of challenges that we had to reconcile, which we\u00a0managed to do with SAP Cloud ALM.”<\/p>\n